A dedicated AI receptionist that answers in your name, sorts out the level of emergency, and texts you immediately - 24 hours a day, 7 days a week. One flat monthly fee. No contracts. No per-minute billing. No surprises.
Start Your Free 7-Day Trial → No credit card required · Setup takes under 5 minutes · Cancel anytimeThe real cost of a missed call
You respond fast. You do quality work. You show up at 2am when other plumbers won't pick up the phone.
And yet - somehow - you're still losing jobs every single week.
Not because your work isn't good enough. Not because your prices are too high. Not because of anything you're doing wrong on the job.
Because your phone rang while you were under a sink. And you couldn't answer it.
That caller didn't leave a voicemail. (Nobody does anymore.) They didn't text. They didn't sit there patiently wondering when you'd be free.
They hung up and called the next plumber on the list.
And that job - the one that would have paid your bills for two days - went to someone else.
Someone who, let's be honest, probably isn't as good as you.
"78% of callers who reach voicemail simply hang up and call the next business on the list. They don't leave a message. They don't call back. They're just gone."
Here's what that looks like when you actually put numbers to it:
That's not a rounding error. That's potentially tens of thousands of dollars a year - walking out the door while you're busy doing great work for someone else.
You could hire a receptionist. But a full-time one costs $40,000-$55,000 a year. And a part-time one isn't available at 2am when a pipe bursts. (Funny how emergencies don't check anyone's work schedule before they happen.)
Live answering services charge per minute and send you confusing monthly statements. Most of them have no idea what a P-trap is, let alone how to figure out whether a plumbing problem actually needs someone there tonight or can wait until Tuesday.
There had to be a better way. So I built one - and I called her Jessica.
Meet your new receptionist
Let's get one thing straight before we go any further: Jessica is not a robot voice that makes people want to throw their phone at the wall.
She's not the kind of automated system that says "Press 1 for billing, press 2 for support, press 3 to hear these options again" while the caller slowly loses the will to live.
Jessica is a calm, warm, genuinely professional AI receptionist that answers every call in your name - sounding exactly like a real person who works for you personally and actually cares about the person on the other end of the line.
When a panicked homeowner calls at 2am with water pouring through their ceiling, the last thing they need is a voicemail. What they need is someone to pick up, ask the right questions, make them feel like help is on the way - and get the right information to you immediately.
That's exactly what Jessica does. Every time. Without fail. Here's what it sounds like:
Your customer hangs up feeling calm, reassured, and confident that help is coming. You get a text with everything you need - name, address, phone number, and a clear urgency flag - before you even call back.
No missed jobs. No frustrated customers. No scribbling down an address in the dark at 2am while trying to remember if you wrote the right street number.
Just a calm, professional voice that makes your business look like it has its act together - even when you're elbow-deep in someone else's pipes.
How it works
This is the part where I'm supposed to make it sound complicated so you think you're getting a lot for your money. I'm not going to do that. It's genuinely simple.
Nothing changes for your customers. They dial the same number they always have. Jessica picks up within one or two rings, introduces herself as your personal virtual assistant, and takes over from there - 24 hours a day, 7 days a week, including holidays, including the middle of the night, including the one day a year you actually try to take off.
Jessica asks the right questions - the ones you'd ask if you answered the phone yourself. She works out whether this is a drop-everything-right-now situation, a call-back-soon situation, or a schedule-it-for-Tuesday situation. She gets the customer's name, address, and callback number. Then she reads it all back to make sure nothing was missed. Your customer feels like they're being heard and looked after - because they are.
Within seconds of the call ending, a detailed SMS lands on your phone. Customer name, address, phone number, nature of the problem, and a clear flag telling you how urgent it is - so you know exactly what you're walking into before you call back. Every call is also recorded and transcribed, sitting in your personal dashboard (which you will be guided on how to easily access it) whenever you need it.
That's the whole thing. Jessica handles everything in between. You focus on the work that actually makes you money - and you stop losing jobs to a phone you physically couldn't answer.
Smart call handling
Not every call deserves the same response. A flooding basement at midnight is not the same as a slow drain on a Tuesday afternoon - and Jessica knows the difference.
Every call gets sorted into one of three levels. Your SMS notification is clearly labelled so you know at a glance what you're dealing with before you call back - which means you can make a sensible decision about what to do next, even if you're in the middle of a job.
Burst pipe, active flooding, sewage backup, gas smell near plumbing fixtures. Immediate threat to property or safety.
Water heater failure, non-functional toilet, significant but contained leak. Serious, but not an immediate flood situation.
Slow drain, dripping faucet, minor repair. Can wait for your next available slot without any urgency.
The result: you're back in control of your own time. You decide what needs your attention right now - and what can wait until you've finished the job you're already on.
The bonus that pays for itself
Here's a thing most plumbers already know but don't have time to do anything about: the job isn't really finished when you fix the pipe. It's finished when the customer tells the internet about it.
Google reviews are the single biggest reason a new customer calls you instead of the other guy. A plumber with 4.8 stars and 80 reviews gets the call. The one with 3.9 stars and 12 reviews doesn't - even if he's the better tradesman with cleaner tools and a nicer van.
The problem isn't that your customers don't want to leave reviews. Most of them would, if someone just made it easy. But you're busy. You forget to ask. And asking in person feels a bit awkward when you've just spent an hour in someone's crawl space.
On the Growth and Pro plans, ProCallResponse handles the whole thing automatically. 24 hours after every job, your customer gets a friendly text message:
"Hi Sarah, thanks for choosing Mike's Plumbing! If you've got 60 seconds, we'd really appreciate a quick Google review - it means the world to a small business. Here's the link: [link]"
No response? A gentle follow-up goes out a few days later. Still nothing? One final reminder. The whole sequence runs on its own, quietly in the background, while you get on with your actual job.
Businesses using automated review requests get 3-4 times more reviews than those asking manually. One extra review per week can move you from page 2 to page 1 on Google Maps within 60 days. That's more calls. More jobs. More money - from a process that takes you exactly zero minutes.
Review management tools charge $75-$125 a month for this feature alone. With ProCallResponse, it's included in your flat monthly fee. (You're welcome.)
A note from the founder
In fact, it has everything to do with human-to-human interactions. Bear with me - as personal as it may be, I promise you it's relevant.
I was four years old when it happened.
A new boy had just joined our kindergarten class. At the end of the day, I was standing by the window watching for my parents.
Then I felt a small hand on my arm.
I turned around. It was the new kid. Tears running down his face. "I want mommy," he said.
I didn't say anything clever. I didn't have a plan. I just put my arm around his shoulder, walked him over to the window with me, and said quietly: "Mommy will come soon."
We stood there together in silence until she did.
I didn't think much of it at the time. I was four. But looking back, that moment was the clearest early sign of two things that have followed me around my whole life:
First - I seem to give people a sense that things are going to be okay. Complete strangers relax around me. They open up. They share things they wouldn't normally share with someone they'd just met. I have no idea why this is. But it happens constantly, and I stopped questioning it a long time ago.
Second - I genuinely care. Not as a sales strategy. Not because it's good for business. Just as a straightforward fact about who I am.
When I created ProCallResponse, I did it out of those same two caring intentions:
1. To make sure that hardworking service people like you don't lose business anymore. In my mind, that's just not right.
2. To provide you with the peace of mind that any customer who calls you when you're not available, will still get the same courtesy and sense of assurance to make them feel overall that they're looked after - that they made the right call. In that moment, they don't want to hear a voicemail box. What they need is a calm voice that says, "I've got you. Help is on the way."
ProCallResponse is all about providing you with the backup you need when you're busy onsite and unable to take calls. It's about making sure every person who calls you feels heard, taken care of, and in good hands.
I built this because I believe you deserve a business that works as hard as you do. One that doesn't sleep, doesn't miss calls, and doesn't let good customers slip away into someone else's job list.
I hope you give Jessica the chance to prove it.
Everything included
No hidden fees. No add-ons you have to pay extra for. No "that feature's only available on the enterprise plan" nonsense. Everything below is included in your flat monthly subscription.
And because the entire system runs automatically, there's no software to learn, no dashboard to manage every day, and nothing to figure out. You forward your existing number to Jessica's line. She does the rest.
How we compare
Let's be straight about how this stacks up against your other options - including the one where you just keep hoping you don't miss too many calls.
| Feature | ProCallResponse | Live Answering Service | Voicemail |
|---|---|---|---|
| Available 24/7/365 | Always | Limited hours | Yes, but 78% hang up |
| Sorts out emergency level | 3-level system | Rarely | No |
| Instant SMS to you | Within seconds | Varies | No |
| Uses your business name | Always | Sometimes | No |
| Review automation included | Yes | Extra cost | No |
| Flat monthly price | $299-$449 | Per-minute billing | Free (but costly) |
| No contracts | Cancel anytime | Often locked in | Yes |
Simple flat pricing
One flat monthly fee covers everything. Pick the plan that fits where you are right now - you can always upgrade later as your business grows.
To put this in perspective: live answering services charge $245-$319 a month for just 50 calls - with per-minute overage fees on top of that. Review automation tools charge $75-$125 a month separately. ProCallResponse bundles both into one flat fee that's less than either one alone. And the first 7 days are completely free.
Try ProCallResponse completely free for a full week. No credit card required to get started. At the end of your trial, you'll receive a personal follow-up - and only then will you decide whether you want to continue. Nothing gets charged without your explicit say-so. If Jessica isn't everything described on this page, you walk away owing nothing. That's the deal.
Your decision
You've read this far, which means you already know something needs to change. So here's the honest version of what happens next - depending on which way you go.
The only thing between you and Path B is a 5-minute setup and a free 7-day trial. No credit card. No commitment. No risk.
If Jessica doesn't pay for herself in the first week by catching jobs you would have otherwise missed - you walk away owing nothing. That's not a marketing line. That's the actual deal.
Common questions
(I've tried to answer them honestly. If you have one I missed, email me directly at gil@procallresponse.com and I'll get back to you personally.)
Start today
No credit card. No contracts. Setup in under 5 minutes. Your first week is completely free - and nothing gets charged without your personal confirmation afterward.
Start Your Free 7-Day Trial → No credit card required · Cancel anytime · Setup in 5 minutesGot a question before you start? Email gil@procallresponse.com and I'll get back to you personally. Not a support team. Me.
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